Shipping & Delivery Policy

At Upnayan Sales & Services, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
If there is any delay due to high order volume or unforeseen circumstances, we will notify you via email or phone

Shipping Time

Estimated delivery times are:
Within Madhya Pradesh: 2–4 business days
Rest of India: 3–7 business days
Remote locations: 5–10 business days
Delivery timelines may vary depending on courier availability and your location.

Shipping Charges

Shipping charges will be displayed during checkout before payment.
Free shipping may be offered on selected products or promotional offers.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS to track your shipment.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. Upnayan Sales & Services will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit:
Contact us within 48 hours of delivery.
Share your order number and photographs (if the package is damaged).
We will investigate the issue with the courier partner and provide an appropriate resolution.

Delivery Delays

Delivery dates are estimates only. Upnayan Sales & Services is not responsible for delays caused by:
Natural disasters
Government restrictions
Courier service disruptions
Weather conditions
Other events beyond our reasonable control

Contact Us

If you have any questions regarding shipping or your order, please contact:
Upnayan Sales & Servises, Dewas Naka, Lasudia Mori, Indore, Madhya Pradesh 452010

Phone Number: +91 9111230999 || +91 7024364499
Email: info@upnayanagarbatti.com